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6 tips for remote team management in IT outsourcing
Have you ever managed a remote team before? There are plenty of
tech managers who have never had to do this before the global pandemic. No
matter if it’s controlling your own in-house team or cooperating with software
development company – this
article will give you some practical tips regarding successful remote management.
So if you’re considering IT outsourcing, read on.
At the very
beginning, it’s important to set clear cooperation vision. Things can change on
the go but with a specified plan you can avoid lots of problems.
and honest communication
kills good cooperation with software development companies than lack of transparency.
If there’s a problem, you’re concerned by or don’t fully understand a certain
issue – contact responsible managers (could be a Product Owner, Project Manager
or any other person designated for the “emergency” contact). If the things are
left unsaid – problems won’t be resolved. Nobody is a psychic to know what’s
going on inside your head. By speaking to your developers regularly and
honestly will make the cooperation healthier too!
regular conversations with your developers… Since it’s virtually impossible to
meet face-to-face, you can find other means of communications. The point is –
you can’t neglect either regular sprints nor casual conversations.
This is an
extension of the aforementioned point – you can’t do anything personally, so
it’s time to rely on tools. There’s so many, that you will surely find
something that suits your need. No matter if it’s Slack, Zoom, Skype, Google
Hangouts – choose whatever is acceptable by both your company and your software
developers. It’s a good idea to ask them about security measures too.
trust and results
picked your software development company for a
reason – probably because they are really good at their job and have already
delivered countless successful solutions. Remember that next time you’ll want
to micromanage every little issue. Trust your team and id doubt – ask
questions. If there’s no trust, there are no results. And all you want is a
brilliant product that will satisfy your clients. Believe it or not, your
vendor wants that too (if not more). Their reputation depends on the success of
your product so you’re on the same boat here. If the results are satisfactory,
there’s no need to panic.
not least – how do you check whether the project is moving forward and what has
been done so far? There’s a variety of tools that will make most of the job for
you. You’ve got a Swiss-army-knifeish Atlassian’s Jira that has it all-controlling
time, ticketing system, the possibility of writing user stories, collaborative
boards, plans, schedules, comment section, tracking system and much, much more.
Your software development company probably uses it anyway, so ask for a quick
introduction if it’s your first time with that kind of solution.